The story of other cities
Delhi: There's an App for that
Earlier this year, the Delhi Police launched a mobile app to simplify the procedure for filing a complaint about a lost article. Using 'Delhi Police Lost Report', a person can report the loss of a passport or driver's licence without leaving their home. The app will automatically generate a digital acknowledgement letter with a signature that will be accepted by all legal agencies.
Earlier this year, the Delhi Police launched a mobile app to simplify the procedure for filing a complaint about a lost article. Using 'Delhi Police Lost Report', a person can report the loss of a passport or driver's licence without leaving their home. The app will automatically generate a digital acknowledgement letter with a signature that will be accepted by all legal agencies.
Bangalore: Buses on the e-highway
Bangalore recently issued tenders for installing GPS devices in all of its public transport buses by mid-2015. A mobile app would also be launched soon for tracking the city's 6,500 buses in real-time.
Bangalore recently issued tenders for installing GPS devices in all of its public transport buses by mid-2015. A mobile app would also be launched soon for tracking the city's 6,500 buses in real-time.
Ahmedabad: High five for public Wi-Fi
Gujarat's e-Nagar project was launched in February, 2014, and it provides a common portal for payment of all utility bills. Public Wi-Fi hotspots are set to be turned on in eight localities in Ahmedabad. The project is slated to be extended in phases to 53 other towns in Gujarat.
Gujarat's e-Nagar project was launched in February, 2014, and it provides a common portal for payment of all utility bills. Public Wi-Fi hotspots are set to be turned on in eight localities in Ahmedabad. The project is slated to be extended in phases to 53 other towns in Gujarat.
Hyderabad: e-Seva to ease pain
In many ways the forerunner of many city government driven e-governance projects, e-Seva centres were launched in Hyderabad in 2006. Initially, a few government services like birth/death certificates and utility bill payments were processed. But over the years, the centres have morphed into an all encompassing pit stop for everything from payment of traffic fines and obtaining an FIR copy to making corrections in electoral rolls.
In many ways the forerunner of many city government driven e-governance projects, e-Seva centres were launched in Hyderabad in 2006. Initially, a few government services like birth/death certificates and utility bill payments were processed. But over the years, the centres have morphed into an all encompassing pit stop for everything from payment of traffic fines and obtaining an FIR copy to making corrections in electoral rolls.
This week marks the deadline for states to submit their smart city nominees. With cities likely to compete for the tag based on past performance, Chennai's track record raises several concerns.
A sizable chunk of the city is stuck in the previous century, in some
ways. A majority of Chennai’s residents still queue up outside a counter
for everything from paying electricity bills and property tax to buying
their monthly travel passes.
Though the internet user base has doubled in the last four years, and
nearly half of the city’s residents are supposedly online, web-based
government services are either non-existent or challenging to use. In a
city of six million, the number of people who use online portals to pay
bills is in the modest thousands.
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